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Confidence Scoring Methodology

How to assign and interpret confidence scores for generated brand guidelines.

Scoring Levels

High Confidence

The guideline section is well-supported and actionable.

Criteria (must meet at least 3):

  • 3+ corroborating sources
  • Explicit guidance found in at least one AUTHORITATIVE source
  • Consistent across document and conversation analysis
  • Specific, actionable instructions (not just vague principles)
  • No unresolved conflicts

Medium Confidence

The section is reasonable but could benefit from more data or team confirmation.

Criteria (must meet at least 2):

  • 1-2 corroborating sources
  • Inferred from patterns rather than explicit instruction
  • Minor inconsistencies resolved via recency or authority
  • Actionable but some interpretation was required
  • May have one unresolved conflict

Low Confidence

The section is a best-effort recommendation. Team review strongly recommended.

Criteria (must meet at least 2):

  • Single source only
  • Primarily inferred from indirect evidence
  • Significant interpretation required
  • Unresolved conflicts between sources
  • Limited specificity

Aggregate Confidence

Calculate overall guideline confidence as the weighted average of section scores:

Section Weight
Voice Attributes 30%
Messaging Framework 25%
Tone Matrix 20%
Terminology 15%
Language Patterns 10%

Convert scores: High = 1.0, Medium = 0.6, Low = 0.3

Aggregate score thresholds:

  • 0.851.0 = High
  • 0.600.84 = Medium
  • Below 0.60 = Low

Relationship to Open Questions

  • Low confidence + conflict = High Priority open question
  • Low confidence + gap = Medium Priority open question
  • Medium confidence + minor inconsistency = Low Priority open question

Every open question includes a recommendation that, if confirmed, would raise the section's confidence score.